Product Care

• For furniture assembly tips and advice, please visit our video section.

• For spare parts, cleaning products and accessories please visit our online shop.

• All products require a minimal amount of care and maintenance.

• We recommend the use of a Bramblecrest garden furniture cover when your furniture is not in use.

• Parasols should be closed and removed when not in use, especially in windy or gusty conditions.

• To avoid permanent stains, clean up spillages immediately.

• Avoid jet-washing your furniture as this can result in damage to surface areas.

• We would suggest cleaning your furniture with a non-abrasive sponge and lukewarm, detergent-free soapy water. Rinse with fresh water and allow to dry prior to covering or storing indoors. View our care videos here

• For service related enquiries, please contact the retailer from whom you originally purchased your furniture.

• Remove general surface dirt using warm soapy water and rinse with a hose and a non-abrasive sponge.

• In coastal environments (where there is usually a high concentration of abrasive salt in the atmosphere) aluminium furniture should be washed down with fresh water and covered when not in use.

• If scratched the paint can be 'touched-up' with a spray available from our online shop.

• Remove general surface dirt using warm soapy water and a stiff brush, rinsing off with a hose.

• To remove stubborn stains we recommend using fine sandpaper when dry. Sand with, not against, the grain.

• Bramblecrest does not recommend the use of a cover.

• Bramblecrest does not recommend the use of teak oil - it can make the furniture turn black, sticky and patchy.

• When left untreated outdoors the teak will gradually mellow to a light silver/grey colour.

• When left untreated outdoors the teak will become rougher to the touch as the surface grain lifts.

• Small cracks can appear as teak adjusts to its new environment.

• Cracks can alter in size according to the ambient temperature and humidity. The cracks will not affect the structural strength of the furniture.

• For Bramblecrest teak care products, please visit our online shop.

• Bramblecrest cushion covers are water and stain-resistant.

• We advise cushions are stored away when not in use and/or during long periods of inclement weather

• The majority of our cushion covers can be removed for hand-washing (using lukewarm water).

• Do not machine wash season-proof cushion covers as this may damage the water-resistant lining.

• We advise against leaving loose cushions stored underneath a furniture cover for long periods of time.

• Remove spillages immediately with an absorbent sponge or cloth.

• Darker cushion colours (e.g. grey) are more likely to fade in direct sunlight so store away when not in use.

• Although not water-proof, Bramblecrest ‘season-proof’ cushions can be left outside in showers. Should the internal filling become wet please remove cushion cover and allow to dry for at least 48 hours prior to use.

• For further cushion care and maintenance tips, please view our care videos here.

*Proprietary products are to be used at the discretion of the customer. Bramblecrest does not accept liability or responsibility for any damage caused to the furniture following the use of a proprietary product. Bramblecrest recommends that the customer carefully follows all instructions prior to use.